You may return clothing for an exchange or refund within 30 days of
receipt of goods. (Exception is made for items that are purchased
between October 15 and December 10 intended for holiday gift giving.
Holiday gifts must be returned for exchange or refund by January 15.)
If we sent you the wrong item or there is a defect, we will supply you with a prepaid shipping label for returning the item. If you changed your mind and do not want the item or you want a different item or size, you pay the shipping back to us and we will send you the new item or issue a refund. Check the availability of the item you want on our web site. Not all sizes in all designs are always in stock. Please also, include a phone number and/or email address in case we have any questions. Credit or exchange not issued for garments that have been used or altered in any way.
Please follow the Return Merchandise Authorization process. To return an item or items:
- Login to your account on our website in the 'My Account' section.
- In the Track Your Recent Orders section, click on the View Details link for the order you would like to initiate the RMA for.
- Once in the order, click on the "Add New RMA" button.
- Choose the number of items you want to return in the Order Items section.
- In the Order Return Options section, choose the Reason and Method for the return.
- Finally, you can add comments in the Comments section. Once done, click Save RMA and an email will be sent to both you and our store admin.
- When we receive your RMA request, we will check the details and email you with instructions for returning your item(s).